Privacy Policy

Welcome to All Star Realty. We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website allstarrealtyak.com (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Information You Provide: We collect personally identifiable information (PII) from you when you voluntarily provide it to us through forms on our website. This may include:

• Name and contact information (email address, phone number)
• Property information (address, ownership details, management timeline)
• SMS communication preferences
• Any additional information you choose to provide in optional comment fields

We collect this information solely for the purpose of responding to your inquiries and providing the services you have requested. We do not collect information that is not necessary for these purposes.

We use the information you provide to:

• Respond to your property management inquiries and service requests
• Communicate with you about our services
• Send transactional communications via SMS/MMS (when you provide consent)
• Improve our website and services
• Comply with legal obligations

We do not use your information for marketing purposes without your explicit consent. Marketing communications (if any) are conducted separately via email and require their own explicit opt-in.

Property Management Services: If you are interested in our property management services, we may route you to third-party platforms such as AppFolio, which is our primary property management software. When you access these third-party services, their own privacy policies and terms of service will apply. We do not operate or control these third-party platforms, and we are not responsible for their privacy practices.

Email Services: We use Resend to send emails related to your inquiries and communications. Resend processes your email address and any information included in emails for the sole purpose of delivering messages.

Form Processing: Form submissions may be forwarded to LeadSimple, our customer relationship management system, for the purpose of managing business inquiries and customer relationships.

Our website does not feature a built-in user login or account system. We do not collect passwords, store user accounts, or maintain user authentication systems on our website. When property management services require account access, you will be directed to third-party platforms (such as AppFolio) where separate login credentials are required, and those platforms' privacy policies and security measures apply.

Our website displays content from our social media accounts (Facebook and Bluesky) for informational purposes only. We use GET requests to retrieve publicly available posts and display them on our website. We do not collect any personal information from social media platforms through our website. We do not track your social media activity, collect your social media data, or interact with social media platforms on your behalf. When you click on links to our social media profiles, you will be directed to those third-party platforms, and their privacy policies will apply.

We use Google Analytics to collect standard internet log information and details of visitor behavior patterns. This information is processed in a way that does not personally identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. The data collected is aggregated and anonymized, and may include information such as your device type, browser, general geographic location (city/region level, not precise location), pages visited, and time spent on pages. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

We use Google reCAPTCHA Enterprise to protect our website forms from spam and abuse. reCAPTCHA may analyze your interaction with our website (such as mouse movements and typing patterns) to determine whether you are a human or a bot. This analysis is performed by Google and does not involve the collection of personally identifiable information. Google's Privacy Policy and Terms of Service apply to reCAPTCHA usage.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

If you provide us with your mobile phone number as part of a business agreement or through our SMS consent form, we will use this number exclusively for transactional communications via SMS/MMS. These messages are strictly for non-marketing purposes and are essential to our services, including maintenance updates, payment reminders, and important account notifications. We explicitly commit that your phone number will NOT be used for any marketing or promotional text messages. Any marketing efforts will be conducted separately via email, requiring its own explicit opt-in. We do not share your phone number with third parties for their marketing purposes. It may be shared with our approved vendors or contractors for the sole purpose of fulfilling a service you requested (e.g., providing your number to a plumber for a scheduled maintenance visit). You may opt-out of receiving these transactional messages at any time by replying 'STOP' to any message you receive or by using our SMS Consent Form.

You have full control over your SMS communication preferences. To opt-in or opt-out of receiving text messages from All Star Realty, please use our secure SMS Consent Form. You can access the form at any time to update your settings. Visit our SMS Consent Form to manage your preferences.

If you have provided information to us through our website forms (such as the Property Management Inquiry form or SMS Consent form), you have the right to:

• Request access to the information we have about you
• Request correction of any inaccurate information
• Request deletion of your information
• Update your SMS communication preferences at any time using our SMS Consent Form

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

All Star Realty
Email: info@allstarrealtyak.com
Website: allstarrealtyak.com

We will respond to your inquiry within a reasonable timeframe.